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Golden Lakes Home Help: Compassionate Care That Keeps Families Together

  • Jack Thompson
  • Jul 9
  • 5 min read

Updated: Jul 10

Who We Are

Golden Lakes Home Help LLC is a Vermont-based home care company dedicated to helping seniors and their families navigate the challenges of aging with dignity, independence, and peace of mind. Founded on the principle that everyone deserves to age comfortably in their own home, we provide professional, compassionate care services that bridge the gap between independence and the need for support.

Our Mission: Keeping Families Together

At Golden Lakes Home Help, we believe that home is where the heart is. Our mission is simple yet profound: to provide exceptional non-medical home care services that enable seniors to remain safely and comfortably in their own homes while maintaining their independence and quality of life.

We understand that the decision to seek home care is often difficult for families. That's why we've built our entire approach around preserving family bonds, respecting individual dignity, and providing the support needed to keep loved ones where they belong – at home, surrounded by the memories, comfort, and familiarity that make life meaningful.

What We Stand For

Dignity and Respect

Every client we serve is treated with the utmost dignity and respect. We recognize that each person has a unique life story, personal preferences, and individual needs. Our caregivers are trained to honor these differences while providing personalized care that respects each client's autonomy and choices.

Family-Centered Care

We believe that families are the cornerstone of quality care. Our approach involves families in every aspect of the care process, from initial assessment to ongoing service delivery. We serve not just our clients, but their entire family system, providing support, communication, and peace of mind to everyone involved.

Professional Excellence

Our commitment to professional excellence sets us apart. We employ only Licensed Nursing Assistants (LNAs) who bring medical training, expertise, and professional standards to every interaction. This ensures that our clients receive the highest quality care from qualified professionals who understand the complexities of aging and health management.

Compassionate Service

Compassion is at the heart of everything we do. We understand that aging can bring challenges, fears, and uncertainties. Our caregivers provide not just practical assistance, but emotional support, companionship, and genuine care that makes a real difference in our clients' daily lives.

Community Connection

As a Vermont-based company, we're deeply connected to our local community. We understand the unique challenges that Vermont families face, from harsh winters to rural geography, and we've tailored our services to meet these specific needs. We're not just a care provider – we're neighbors helping neighbors.

Our Comprehensive Services

Personal Care Services

Our Licensed Nursing Assistants provide professional personal care that goes beyond basic assistance:

Activities of Daily Living Support

  • Bathing, dressing, and grooming assistance

  • Mobility support and transfer assistance

  • Toileting and incontinence care

  • Medication reminders and management

  • Meal preparation and nutritional support

Health Monitoring and Safety

  • Fall prevention and safety oversight

  • Emergency response and medical communication

  • Chronic condition management support

  • Coordination with healthcare providers

Companion Care Services

We understand that social connection is vital to well-being:

Social Interaction and Engagement

  • Meaningful conversation and active listening

  • Participation in hobbies and interests

  • Reading, games, and recreational activities

  • Emotional support and encouragement

Household Support

  • Light housekeeping and organization

  • Laundry and linen care

  • Meal planning and preparation

  • Shopping and errands

  • Pet care assistance

Specialized Care

Our LNAs are trained to provide specialized care for various conditions:

Dementia and Alzheimer's Care

  • Behavioral management and redirection

  • Safety monitoring and supervision

  • Cognitive stimulation activities

  • Family education and support

Post-Hospital Care

  • Recovery support and monitoring

  • Medication management

  • Rehabilitation assistance

  • Coordination with medical teams

Chronic Condition Management

  • Diabetes care and monitoring

  • Heart condition support

  • Respiratory care assistance

  • Pain management support

The Golden Lakes Difference

All LNA Staff

Unlike many home care companies that employ minimally trained assistants, Golden Lakes Home Help exclusively employs Licensed Nursing Assistants or formerly licensed LNAs with extensive experience administering care privately. This means every caregiver who enters your home has:

  • Formal medical training and education

  • State licensing and certification

  • Ongoing professional development

  • Medical expertise and emergency response skills

Personalized Care Plans

We don't believe in one-size-fits-all care. Every client receives a personalized care plan developed through comprehensive assessment and family consultation. These plans are regularly reviewed and adjusted to meet changing needs and preferences.

24/7 Support and Availability

Our commitment to our clients extends beyond scheduled visits. We provide 24/7 support for emergencies, questions, and concerns. Families can reach us anytime, knowing that professional help is just a phone call away.

Transparent Communication

We maintain open, honest communication with families about all aspects of care. Regular updates, detailed care notes, and family meetings ensure everyone stays informed and involved in their loved one's care.

Our Values in Action

Integrity

We operate with complete honesty and transparency in all our dealings. Our pricing is straightforward, our services are clearly defined, and our commitments are always honored.

Reliability

Families depend on us, and we take that responsibility seriously. Our caregivers arrive on time, provide consistent service, and maintain the highest standards of reliability and professionalism.

Flexibility

We understand that needs can change, and we're prepared to adapt. Whether it's adjusting schedules, modifying care plans, or responding to emergencies, we remain flexible and responsive to our clients' evolving needs.

Continuous Improvement

We're committed to continuously improving our services through ongoing training, feedback incorporation, and staying current with best practices in elderly care.

Supporting Vermont Families

Understanding Local Challenges

As Vermonters ourselves, we understand the unique challenges our state presents:

  • Harsh winter conditions requiring specialized safety measures

  • Rural geography that can complicate care delivery

  • Limited healthcare resources in some areas

  • Strong community values and independence

Seasonal Care Adaptations

We adapt our services to meet Vermont's seasonal challenges:

  • Winter safety protocols and emergency preparedness

  • Snow removal coordination and weather monitoring

  • Seasonal depression support and indoor activities

  • Holiday and family gathering assistance

Community Partnerships

We work closely with local healthcare providers, senior centers, and community organizations to ensure comprehensive support for our clients and their families.

Our Commitment to Excellence

Rigorous Hiring Standards

Every Golden Lakes Home Help caregiver undergoes:

  • Comprehensive background checks

  • Reference verification

  • license verification

  • Ongoing performance evaluation

Quality Assurance

We maintain high standards through:

  • Regular supervisor visits and assessments

  • Client and family feedback systems

Making the Choice for Home Care

Why Choose Golden Lakes Home Help?

Families choose us because we offer:

  • Professional LNA-level care

  • Personalized service delivery

  • Transparent communication

  • Reliable, consistent caregivers

  • 24/7 support and availability

  • Deep understanding of Vermont's unique needs

Our Promise to Families

When you choose Golden Lakes Home Help, we promise:

  • To treat your loved one with dignity and respect

  • To provide professional, compassionate care

  • To maintain open, honest communication

  • To adapt to changing needs and preferences

  • To support your entire family through the care journey

Looking Forward

Growing with Our Community

As Golden Lakes Home Help continues to grow, we remain committed to our founding principles of professional excellence, compassionate care, and family-centered service. We're expanding our services to meet the evolving needs of Vermont families while maintaining the personal touch that sets us apart.

Innovation in Care

We're continuously exploring new ways to enhance our services through:

  • Technology integration for better communication

  • Expanded service offerings

  • Community partnership development

Conclusion

Golden Lakes Home Help represents more than just a home care company – we're a partner in your family's journey through aging. We understand that choosing home care is a significant decision, and we're honored when families trust us with their most precious relationships. Our commitment to professional excellence, compassionate care, and family-centered service makes us the right choice for Vermont families who want the best for their loved ones. We don't just provide care; we provide peace of mind, knowing that your family member is receiving professional, compassionate support that enables them to remain safely and comfortably at home. When you choose Golden Lakes Home Help, you're choosing a company that stands for dignity, respect, professional excellence, and genuine care. You're choosing a partner who will walk alongside your family, providing the support, expertise, and compassion needed to navigate the challenges of aging while preserving


what matters most – keeping families together.

Contact Golden Lakes Home Help today to learn how we can support your family's home care needs with the professionalism, compassion, and excellence that sets us apart.

 
 
 

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